Store Policy
Customer Care
Customer service is a top priority at BRS (Blk Rose Self-Care). All customers will be treated promptly and respectfully without regard to age, gender, sexual orientation, race ethnicity, disability, language proficiency, social, or economic status. Treating customers fairly and equally is at the heart of Blk Rose Self-Care. We will act in a professional manner and be polite to our customers at all times.
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Comments and feedback are welcomed and appreciated. We are committed to resolve any issue or request with urgency and clarity. While we provide services efficiently, we understand that issues and complaints may occur. Please submit a detailed summary of your concern(s) by writing to info@blkroseself-care.com. We will acknowledge all written concerns within 1-2 business days.
Privacy & Safety
Protection and privacy of your personal information is extremely vital to our company. It is our duty to protect your privacy and will never disclose personal details without your permission. Blk Rose Self-Care will collect data such as your name, email address, phone number, address, and payment information. Your information provided will be used to complete orders, updates, technical support, customer care resolutions, newsletters, and promotional offers. Your information will never be shared with any third parties.
Terms & Conditions
Our products are individually handmade with natural and organic ingredients. All details & recommendations on our website are provided for informational purposes only and are not intended to diagnose, prescribe or replace the advice of professionals. Natural skin care products are not medication and any recommendations accepted by a purchaser are accepted entirely at the purchasers risk. If you are concerned about starting a new product, please consult a doctor or dermatologist before use. By purchasing our products you recognize and accept the fact that some natural ingredients and essential oils may still cause sensitivity. Blk Rose Self-Care will not be held responsible for such occurrences. We encourage you to perform a patch test on your skin for possible reactions. Blk Rose Self-Care accepts no responsibility for incorrect use of information or products.
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By ordering from this website you confirm you
have read & understood this disclaimer.
Payment Methods
- Credit / Debit Cards
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